www.santaclaracountyhomeloans.com strives to ensure that its services are accessible to people with disabilities. The Bachman Mortgage Team has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Website.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Website.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
The Website.com accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
The Bachman Mortgage Team continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Website.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on Website.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
If you are experiencing difficulty with any content on Website.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
If you wish to report an accessibility issue, have any questions or need assistance, please contact
The Bachman Mortgage Team Customer Support as follows:
Email: Bob.Bachman@nafinc.com
Phone:
408-858-2663
New American Funding makes Customer Service our number one priority. We encourage you to contact us for complaint resolution or any questions you may have regarding the servicing of your loan. We strive to have your experience with New American Funding a stellar one. In the rare case that our service did not meet your expectations, please call our customer care hotline at 1-800-450-2010, ext. 7100 or you may contact us by email customerservice@nafinc.com. Please leave a detailed message and we will follow up with you no later than the end of the next business day. © 2022 Broker Solutions, Inc. DBA New American Funding. All Rights Reserved. Corporate Office located at 14511 Myford Road, Suite 100, Tustin, CA 92780. NMLS ID# 6606. This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.
If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 800-450-2010 Ext. 7100 for assistance.